Privacy Policy

Last Updated: June 2026

Crawford Construction (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website (https://crawfordconstruction.co.uk/) or engage our construction services.

1. Important Information and Who We Are

Crawford Construction is the data controller responsible for your personal data. Our registered head office is located at 115 Walton Street, Oxford, United Kingdom.

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: office@crawfordconstruction.co.uk
• Phone: +44 1865 554333

2. The Data We Collect About You

We may collect, use, and store different kinds of personal data about you, including:

• Identity Data: Name, title.
• Contact Data: Billing address, project address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (for processing project deposits and payments).
• Technical Data: IP address, browser type and version, time zone setting, and location data when you use our website.
• Profile/Usage Data: Information about how you use our website and services, including feedback and survey responses.

3. How We Collect Your Data

We use different methods to collect data from and about you:

• Direct Interactions: You may give us your data by filling in forms on our website (such as the “Get a Quote” form) or by communicating with us by post, phone, or email.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies.
• Third Parties: We may receive technical data from analytics providers such as Google.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To perform a contract: For example, providing a quote for an extension, loft conversion, or new build, and carrying out the construction work.
• Legitimate Interests: To improve our website, services, and customer relationships.
• Legal Compliance: Where we need to comply with a legal or regulatory obligation (e.g., building regulations or tax records).

5. Disclosures of Your Personal Data

We may share your personal data with:

• Sub-contractors: Specialist tradespeople (plumbers, electricians, etc.) specifically for the delivery of your project.
• Professional Advisers: Architects, structural engineers, and local authorities (for planning and building regulation applications).
• Service Providers: IT and system administration services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and partners who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or guarantee requirements (e.g., maintaining records for the duration of a structural guarantee).

8. Your Legal Rights

Under UK data protection laws, you have rights including:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Erasure: Request that we delete your data.
• Object/Restrict: Object to or restrict the processing of your data.
• Data Portability: Request the transfer of your data to another party.

To exercise any of these rights, please contact us at office@crawfordconstruction.co.uk.

9. Cookies

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